Shipping, payment and return policies

 

SHIPPING

Please allow for up to 14 days to arrive. It may on occasion take longer. We find time twice a week during weekdays for sending the artworks. If you wish to receive your painting as soon as possible, please email me at [email protected] to see how fast a particular artwork can be shipped. 

PRINTS

All prints will be shipped from The Netherlands. Free shipping within Europe for all prints. Worldwide €10 shipping costs. (Free) shipping costs will automatically be added at the checkout based on the total amount and where in the world you are. All items will be sent with a tracking number. Prices are for non-insured shipping.

ORIGINAL WORK

All originals will be shipped from Dehradun, India. All of the original works have been produced by me in India since I live here. Worldwide shipping costs (including Europe) range from €40,00 to €120,00 depending on the size and weight of the artwork. Price will automatically be added at the checkout based on the total amount and where in the world you are. All items will be sent with a tracking number. These prices are for non-insured shipping. Please email me if you have a request for insured shipping before placing an order.

​SHIPPING PROCESS POLICY

The seller is not held responsible for any delay during the shipping process; customs or other. The buyer is responsible for any customs or import taxes that may apply. In case of loss or damage during shipping, the seller will only be responsible to pay a full refund if the buyer has committed to and paid for insured shipping.

PACKAGING

All items are wrapped and packed consciously to protect them sufficiently while being transported. The appropriate packaging materials are used for this (e.g. rainproof, fold-proof).

PAYMENT OPTIONS

The options for sign out is Paypal, through which you can also pay with a mastercard. Please do not hesitate to contact me for arranging other payment options than offered here.

RETURN / REFUND

If for some reason you are not happy with the product, please contact me at [email protected]

In case of return, item(s) must be returned within 14 days after arrival. Refund will be given as once the item(s) have returned to me in the same condition as when purchased. The shipping method must be the same as when purchased (i.e. insured, tracked, properly packed).

Return shipping will be paid by the buyer. Any additional costs, such as customs fees, VAT or other additional costs will be paid by the buyer.

Thank you for your understanding!

For any further questions, please contact me at [email protected].